F A Q
What happens after I place my order?
Step 1: We create a proof of your card and envelope, and email it to you
Step 2: You review the proof and reply to the email with any changes
Step 3: We print your order and ship to you!
How long until you ship my order?
We ship your order within 4-7 business days of receiving your proof approval
What if I need help?
Unlike some online shops, we are a brick-and-mortar business with well-trained staff available to you by email 7 days a week and by phone Tuesday through Saturday, 11am-5pm PST.
Do you offer fully custom holiday cards at these prices?
Yes, Copper Willow designs and prints fully custom holiday cards! Depending on the complexity of the changes you'd like, we will inform you of additional costs.
Copper Willow Paper Studio designs and prints custom and semi-custom stationery in El Segundo, California using both modern and vintage machinery.